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Ineligible to Register Error:

If someone one is showing as ineligible to register,  please take the below steps:
 

  • Click edit my account in the left margin of the Home tab
  • This will bring you to Family Members Screen below. Double click on name that is “ineligible” and enter birth date in personal information.  You can then follow the steps to register the member

 

If you are still having problems please email for assistance.